Terms of service

These Terms of Service govern your use of the Ruvica website and your purchase of products from Ruvica. By using our website or placing an order, you agree to these terms.

About Ruvica

Ruvica operates an online store offering home appliances to customers in the United States.

Business Address:
Ruvica
139 Flatbush Ave
Brooklyn, New York 11217
United States

Email: support@ruvica.shop
Phone: +1 607-698-0832
Email Support: Available 24/7

Website Use

You agree to use the Ruvica website only for lawful purposes and in a manner that does not interfere with the operation or security of the website.

You must provide accurate information when placing an order or communicating with us.

Products and Orders

We make reasonable efforts to provide accurate product information on our website. Product availability, descriptions, and other information may change as products are updated.

When you place an order, you are responsible for ensuring that the information you provide, including your shipping and contact information, is accurate and complete.

An order is subject to processing and fulfillment by Ruvica.

Pricing and Payment

Prices are displayed in U.S. dollars (USD).

Ruvica accepts the following payment methods:

Shop Pay
Visa
Mastercard
American Express
Diners Club
Discover
Apple Pay
Google Pay
PayPal Wallet

Shipping

Ruvica currently ships to customers within the United States only.

Standard shipping is free on all orders.

Orders generally require 1–3 business days for processing. After processing, delivery generally takes 5–11 business days.

Orders may be shipped through USPS, UPS, FedEx, DHL, or other available carriers.

The order cutoff time is 5:00 PM New York time.

Delivery times are estimates and may vary depending on circumstances affecting shipment or carrier delivery.

Returns and Refunds

Returns are accepted within 30 business days subject to the requirements of Ruvica's Return and Refund Policy.

Customers are responsible for return shipping costs.

Eligible refunds are issued to the original payment method after the returned product has been received and processed. Refund processing generally takes 5–10 business days.

Products must meet the applicable return requirements before a refund can be issued.

Intellectual Property

Content available on the Ruvica website, including text, graphics, product information, images, and other materials, is provided for use in connection with the Ruvica store.

You may not reproduce, distribute, modify, or use website content for unauthorized commercial purposes.

Privacy

Your use of our website is also subject to our Privacy Policy, which explains how information may be collected and used when you visit our website or place an order.

Changes to These Terms

Ruvica may update these Terms of Service when necessary to reflect changes to our website, products, services, or business practices.

Any updated terms will be posted on this page with the revised date.

Contact Us

If you have questions about these Terms of Service, please contact us:

Ruvica
139 Flatbush Ave
Brooklyn, New York 11217
United States