Privacy policy
Ruvica ("Ruvica," "we," "us," or "our") respects your privacy. This Privacy Policy explains how information may be collected, used, and shared when you visit or make a purchase from https://www.ruvica.shop/.
Information We Collect
When you use our website or place an order, we may collect information needed to provide our services, including information you provide during checkout, such as your name, billing and shipping details, email address, phone number, and order information.
We may also collect information about how you interact with our website, including information collected through cookies and similar technologies.
How We Use Information
We may use collected information to:
- Process and fulfill orders.
- Communicate with you about your orders, returns, refunds, or customer support requests.
- Provide customer support.
- Maintain and improve our website and services.
- Understand how visitors use our website.
- Support website analytics and marketing activities.
- Send marketing emails when you have provided the appropriate permission or where otherwise permitted.
Cookies and Similar Technologies
Ruvica uses cookies and similar technologies on its website. These technologies help us understand website activity and support website functionality, analytics, and other services.
We use Google Analytics to help analyze website usage and Meta Pixel to support our marketing and advertising activities.
Email Marketing
Ruvica may use email marketing to communicate promotional or other marketing information. Where applicable, you can unsubscribe from marketing emails by using the unsubscribe option included in the email.
Unsubscribing from marketing communications does not prevent us from sending necessary transactional communications related to your orders or customer service requests.
How We Share Information
We may share information with service providers and business partners when necessary to operate our store, process orders, provide customer service, support analytics, or perform marketing activities.
We do not state that information is never shared with third parties because certain services used to operate our website may require information to be processed by those providers.
Data Security
We take reasonable steps to protect information handled through our website. However, no method of transmitting or storing information can be guaranteed to be completely secure.
Your Choices
You may choose not to provide certain information, but some information may be necessary to place an order, receive products, or obtain customer support.
You may also unsubscribe from marketing emails at any time by following the instructions provided in those emails.
Contact Us
If you have questions about this Privacy Policy or how Ruvica handles information, please contact us:
Ruvica
139 Flatbush Ave
Brooklyn, New York 11217
United States
Email: support@ruvica.shop
Phone: +1 607-698-0832
Email Support: Available 24/7